Refund policy

Every Cased by Destiny piece is made specifically for you the moment you place your order. Because of this, we're unable to accept returns or exchanges for change of mind or incorrect phone model selection, so please take a moment to confirm your device before checking out.

That said, your satisfaction genuinely matters to us. If your case arrives damaged, defective, or different from what you ordered, we will always make it right.

Contact us within 7 days of receiving your order at [your email] with your order number and a clear photo of the issue. We'll review it promptly and arrange a replacement or full refund: no stress, no back and forth.

We're unable to issue refunds for delays caused by customs processing or incorrect addresses entered at checkout, so please double-check your shipping details before placing your order.

Your experience with CBD should feel as beautiful as what arrives at your door.